2009-10-01T09:59:07-07:00 74648 3343 65660 false true false true 131040 1 2009-10-01T16:05:27-07:00 Irene 3324661 2009-10-01T16:05:27-07:00 <h1>Creating an Account<br /></h1> <p><strong>How do I sign up for imeem?</strong><br />Navigate to our <a href="https://www.imeem.com/createaccount.aspx">sign up</a> page. Please be sure to submit a valid email address so that you receive a verification email from imeem. In this email, you must click the verification link within 10 days to continue using our service.</p> <p><strong>How do I create a musician or director profile?</strong><br />From your Homepage, go to the top menu bar and select <strong>Edit Profile</strong> followed by the <strong>Profile Type</strong> tab. Please note once you upgrade to a Musician/Director profile, you cannot go back to a standard profile.<br />&nbsp;<br /><strong>What if I mistyped my email address when creating a new account?</strong><br />At the top of your user Homepage, you will have the option to change your email address. You will need to enter your password and then submit the correct e-mail address. imeem will send you an email verification. In the email, you must click the verification link within 10 days to continue using our service.</p> <p>If it’s been more than 10 days, you will need to log in to imeem with the email address that you mistyped. Once you are logged in, you will have the option to change your email address. If you can’t remember the mistyped email address, the best thing to do is to <a href="https://www.imeem.com/createaccount.aspx">sign up</a> again.<br />&nbsp;<span style="text-decoration: underline;"><br /></span></p> <h1>Login Issues</h1> <p><strong>Where is my verification email?</strong><br />Please make sure you submitted a valid email address so that you can receive a verification email from imeem. In this email, you must click the verification link within 10 days to continue using our service. If you do not see the email in your Inbox, check your Spam/Bulk/Junk folder. Certain web-based email services have been known to delay imeem email. If you do not wish to wait any longer, you can also try to <a href="https://www.imeem.com/createaccount.aspx"><span style="text-decoration: underline;"><span style="color: #0066cc;">sign up</span></span></a> using a different email address.</p> <p><strong>Why can’t I log in?</strong><br />Please make sure you verify your email address within 10 days to continue using our service. To do so, go to your Inbox and click the link in the verification email. Please be sure you have entered the correct login e-mail address and password. Passwords are case sensitive. If you continue to have trouble logging in to the imeem network, please contact <a href="http://www.imeem.com/contact.aspx"><span style="text-decoration: underline;"><span style="color: #800080;">imeem support</span></span></a> and include the email address associated with your imeem account.</p> <p><strong>What if I forgot my login name?</strong><br />We no longer require a username to log in to imeem. Simply enter the email address associated with your account and then your password.</p> <p><strong>What if I forgot my password?</strong><br />You will need to reset your password if you forgot it. To do this, click <a href="https://www.imeem.com/forgotpassword.aspx"><span style="text-decoration: underline;"><span style="color: #0066cc;">here</span></span></a>. Then enter the email address associated with your imeem account. An email will be sent to that address. Click the link in the verification email to reset your password.</p> <p>&nbsp;</p> <h1>Musicians<span style="text-decoration: underline;"></span></h1> <p><strong>How do I create a musician profile?</strong><br />From your Homepage, go to the top menu bar and select <strong>Edit Profile</strong> followed by the <strong>Profile Type</strong> tab. Please note once you upgrade to a Musician profile, you cannot go back to a standard profile.</p> <p><strong>What are the benefits of having a musician profile?</strong><br />As an artist, band, DJ, you can promote your new music or video to your fans, friends, and other music lovers. You will be able to post upcoming shows, interviews, and promotional events. Soon you will be building a community for old and new fans and interacting with them on a daily basis in groups, messages, and blog posts. Another cool feature for our artists is the Stats page. You will be able to track your popularity and see where your fans are embedding your music. Join imeem and invite others into your music world!</p> <p><strong>I am the artist- why are my songs streamed on imeem?</strong><br />If you are the artist or own the rights to a song, you will need to register your song in SNOCAP. Once you have done this, you can manage which songs you want to stream on imeem. Further, for the songs you permit on imeem, you can also earn money for them.</p> <p><strong>I am the artist- why are my friends only hearing 30-second previews of my songs?</strong><br />As a registed artist with SNOCAP, you can control which songs you want to be streamed at full-length to everyone on imeem. imeem uses a filtering technology to check whether you have permited full streaming for these songs.</p> <p>If you did not register your songs in SNOCAP, your song could be claimed by another artist/label or misidentified. Please contact <a href="http://www.imeem.com/contact.aspx"><span style="text-decoration: underline;"><span style="color: #800080;">imeem support</span></span></a>.</p> <p><strong>Can you tell me more about the imeem and SNOCAP relationship?</strong><br />In our efforts to bring artists and labels access to new and innovative ways to promote, control, and earn more from their music, SNOCAP has partnered with imeem. Artists and labels who stream their music on imeem will earn income by sharing some of imeem’s advertising revenue.</p> <p>The SNOCAP technology will automatically identify tracks uploaded by our users and determine if the artist/label of the song permitted the full stream.</p> <p><strong>As as artist, what are the benefits of joining the imeem/SNOCAP revenue share program?</strong><br />The key benefits to you are:</p> <p>1. You choose which of your tracks can be available to new online fans on imeem and streamed using SNOCAP’s content management system.<br />2. You get paid for streams on imeem by receiving a pro rata share of the online Advertising Revenue<br />3. Millions of people have the ability to hear your music!</p> <p><strong>How do I opt-in to SNOCAP and start getting paid for my music?</strong><br />To opt-in for a SNOCAP account, please go to the <a href="https://www.snocap.com/join/artists/application.php"><span style="text-decoration: underline;"><span style="color: #800080;">SNOCAP artist sign up page</span></span></a> to register your music.<br />&nbsp;<br />You will also need to <a href="https://www.imeem.com/createaccount.aspx"><span style="text-decoration: underline;"><span style="color: #0066cc;">sign up</span></span></a> for an imeem account if you have not already. Once you have your imeem Profile set up, make sure to upload the songs you would like to promote and include in the advertising revenue share program.</p> <p><strong><span style="text-decoration: underline;"></span></strong></p> <h1>VIP Subscription Service</h1> <p>&nbsp;<strong>What is the imeem VIP service?</strong><br />The imeem VIP service gives you access to premium features on imeem! We’re rolling out the red carpet for our imeem VIPs and offering extras to help you get more out of imeem.</p> <p>• Store up to 20,000 songs on imeem and access them on imeem.com and imeem Mobile<br />• Get the full power of imeem at your fingertips with the <a href="http://www.imeem.com/createmusicplaylist"><span style="text-decoration: underline;"><span style="color: #800080;">VIP Player</span></span></a>&nbsp;</p> <p><strong>How do I sign up to become an imeem VIP?</strong><br />It’s easy to sign-up for the imeem VIP service. <a href="https://www.imeem.com/vipsettings"><span style="text-decoration: underline;"><span style="color: #800080;">Click here</span></span></a> to sign up, or from your Homepage, go to the top menu bar and select <strong>Account Settings</strong> followed by the <strong>VIP Settings</strong> tab.</p> <p><strong>Can I subscribe to the VIP service if I live outside the U.S.?</strong><br />Yes, this feature is offered in all geographies. You will need a U.S. credit card to subscribe.</p> <p><strong>How much does the service cost?</strong><br />The imeem VIP service starts at $9.99 per year. For more pricing information, visit the <a href="http://www.imeem.com/subscribe"><span style="text-decoration: underline;"><span style="color: #800080;">subscription page</span></span></a>.</p> <p><strong>How do I change my billing information?</strong><br />You can change your billing information by editing your preferences on the “VIP Settings tab.” <a href="https://www.imeem.com/vipsettings"><span style="text-decoration: underline;"><span style="color: #800080;">Click here</span></span></a> or from your Homepage, go to the top menu bar and select <strong>Account Settings</strong> followed by the <strong>VIP Settings</strong> tab.</p> <p><strong>Where do I go to view stats on all music, video, and playlists on imeem?</strong><br />Just navigate to the <strong>About</strong> box on any song, video, or playlist and click the <strong>view stats</strong> link.</p> <p><strong>How do I contact customer support with questions about my VIP account?</strong><br />For questions or concerns about your VIP account, please contact <a href="mailto:VIP-support@imeem.com"><span style="text-decoration: underline;"><span style="color: #0066cc;">VIP customer support</span></span></a>.</p> <p><strong>How do I disable my VIP account?</strong><br />Go to your <a href="https://www.imeem.com/vipsettings"><span style="text-decoration: underline;"><span style="color: #800080;">VIP Account Settings</span></span></a> and click the “cancel my VIP service” link.</p> <h1>Creating an Account<br /></h1> <p><strong>How do I sign up for imeem?</strong><br />Navigate to our <a href="https://www.imeem.com/createaccount.aspx">sign up</a> page. Please be sure to submit a valid email address so that you receive a verification email from imeem. In this email, you must click the verification link within 10 days to continue using our service.</p> <p><strong>How do I create a musician or director profile?</strong><br />From your Homepage, go to the top menu bar and select <strong>Edit Profile</strong> followed by the <strong>Profile Type</strong> tab. Please note once you upgrade to a Musician/Director profile, you cannot go back to a standard profile.<br />&nbsp;<br /><strong>What if I mistyped my email address when creating a new account?</strong><br />At the top of your user Homepage, you will have the option to change your email address. You will need to enter your password and then submit the correct e-mail address. imeem will send you an email verification. In the email, you must click the verification link within 10 days to continue using our service.</p> <p>If it’s been more than 10 days, you will need to log in to imeem with the email address that you mistyped. Once you are logged in, you will have the option to change your email address. If you can’t remember the mistyped email address, the best thing to do is to <a href="https://www.imeem.com/createaccount.aspx">sign up</a> again.<br />&nbsp;<span style="text-decoration: underline;"><br /></span></p> <h1>Login Issues</h1> <p><strong>Where is my verification email?</strong><br />Please make sure you submitted a valid email address so that you can receive a verification email from imeem. In this email, you must click the verification link within 10 days to continue using our service. If you do not see the email in your Inbox, check your Spam/Bulk/Junk folder. Certain web-based email services have been known to delay imeem email. If you do not wish to wait any longer, you can also try to <a href="https://www.imeem.com/createaccount.aspx"><span style="text-decoration: underline;"><span style="color: #0066cc;">sign up</span></span></a> using a different email address.</p> <p><strong>Why can’t I log in?</strong><br />Please make sure you verify your email address within 10 days to continue using our service. To do so, go to your Inbox and click the link in the verification email. Please be sure you have entered the correct login e-mail address and password. Passwords are case sensitive. If you continue to have trouble logging in to the imeem network, please contact <a href="http://www.imeem.com/contact.aspx"><span style="text-decoration: underline;"><span style="color: #800080;">imeem support</span></span></a> and include the email address associated with your imeem account.</p> <p><strong>What if I forgot my login name?</strong><br />We no longer require a username to log in to imeem. Simply enter the email address associated with your account and then your password.</p> <p><strong>What if I forgot my password?</strong><br />You will need to reset your password if you forgot it. To do this, click <a href="https://www.imeem.com/forgotpassword.aspx"><span style="text-decoration: underline;"><span style="color: #0066cc;">here</span></span></a>. Then enter the email address associated with your imeem account. An email will be sent to that address. Click the link in the verification email to reset your password.</p> <p>&nbsp;</p> <h1>Musicians<span style="text-decoration: underline;"></span></h1> <p><strong>How do I create a musician profile?</strong><br />From your Homepage, go to the top menu bar and select <strong>Edit Profile</strong> followed by the <strong>Profile Type</strong> tab. Please note once you upgrade to a Musician profile, you cannot go back to a standard profile.</p> <p><strong>What are the benefits of having a musician profile?</strong><br />As an artist, band, DJ, you can promote your new music or video to your fans, friends, and other music lovers. You will be able to post upcoming shows, interviews, and promotional events. Soon you will be building a community for old and new fans and interacting with them on a daily basis in groups, messages, and blog posts. Another cool feature for our artists is the Stats page. You will be able to track your popularity and see where your fans are embedding your music. Join imeem and invite others into your music world!</p> <p><strong>I am the artist- why are my songs streamed on imeem?</strong><br />If you are the artist or own the rights to a song, you will need to register your song in SNOCAP. Once you have done this, you can manage which songs you want to stream on imeem. Further, for the songs you permit on imeem, you can also earn money for them.</p> <p><strong>I am the artist- why are my friends only hearing 30-second previews of my songs?</strong><br />As a registed artist with SNOCAP, you can control which songs you want to be streamed at full-length to everyone on imeem. imeem uses a filtering technology to check whether you have permited full streaming for these songs.</p> <p>If you did not register your songs in SNOCAP, your song could be claimed by another artist/label or misidentified. Please contact <a href="http://www.imeem.com/contact.aspx"><span style="text-decoration: underline;"><span style="color: #800080;">imeem support</span></span></a>.</p> <p><strong>Can you tell me more about the imeem and SNOCAP relationship?</strong><br />In our efforts to bring artists and labels access to new and innovative ways to promote, control, and earn more from their music, SNOCAP has partnered with imeem. Artists and labels who stream their music on imeem will earn income by sharing some of imeem’s advertising revenue.</p> <p>The SNOCAP technology will automatically identify tracks uploaded by our users and determine if the artist/label of the song permitted the full stream.</p> <p><strong>As as artist, what are the benefits of joining the imeem/SNOCAP revenue share program?</strong><br />The key benefits to you are:</p> <p>1. You choose which of your tracks can be available to new online fans on imeem and streamed using SNOCAP’s content management system.<br />2. You get paid for streams on imeem by receiving a pro rata share of the online Advertising Revenue<br />3. Millions of people have the ability to hear your music!</p> <p><strong>How do I opt-in to SNOCAP and start getting paid for my music?</strong><br />To opt-in for a SNOCAP account, please go to the <a href="https://www.snocap.com/join/artists/application.php"><span style="text-decoration: underline;"><span style="color: #800080;">SNOCAP artist sign up page</span></span></a> to register your music.<br />&nbsp;<br />You will also need to <a href="https://www.imeem.com/createaccount.aspx"><span style="text-decoration: underline;"><span style="color: #0066cc;">sign up</span></span></a> for an imeem account if you have not already. Once you have your imeem Profile set up, make sure to upload the songs you would like to promote and include in the advertising revenue share program.</p> <p><strong><span style="text-decoration: underline;"></span></strong></p> <h1>VIP Subscription Service</h1> <p>&nbsp;<strong>What is the imeem VIP service?</strong><br />The imeem VIP service gives you access to premium features on imeem! We’re rolling out the red carpet for our imeem VIPs and offering extras to help you get more out of imeem.</p> <p>• Store up to 20,000 songs on imeem and access them on imeem.com and imeem Mobile<br />• Get the full power of imeem at your fingertips with the <a href="http://www.imeem.com/createmusicplaylist"><span style="text-decoration: underline;"><span style="color: #800080;">VIP Player</span></span></a>&nbsp;</p> <p><strong>How do I sign up to become an imeem VIP?</strong><br />It’s easy to sign-up for the imeem VIP service. <a href="https://www.imeem.com/vipsettings"><span style="text-decoration: underline;"><span style="color: #800080;">Click here</span></span></a> to sign up, or from your Homepage, go to the top menu bar and select <strong>Account Settings</strong> followed by the <strong>VIP Settings</strong> tab.</p> <p><strong>Can I subscribe to the VIP service if I live outside the U.S.?</strong><br />Yes, this feature is offered in all geographies. You will need a U.S. credit card to subscribe.</p> <p><strong>How much does the service cost?</strong><br />The imeem VIP service starts at $9.99 per year. For more pricing information, visit the <a href="http://www.imeem.com/subscribe"><span style="text-decoration: underline;"><span style="color: #800080;">subscription page</span></span></a>.</p> <p><strong>How do I change my billing information?</strong><br />You can change your billing information by editing your preferences on the “VIP Settings tab.” <a href="https://www.imeem.com/vipsettings"><span style="text-decoration: underline;"><span style="color: #800080;">Click here</span></span></a> or from your Homepage, go to the top menu bar and select <strong>Account Settings</strong> followed by the <strong>VIP Settings</strong> tab.</p> <p><strong>Where do I go to view stats on all music, video, and playlists on imeem?</strong><br />Just navigate to the <strong>About</strong> box on any song, video, or playlist and click the <strong>view stats</strong> link.</p> <p><strong>How do I contact customer support with questions about my VIP account?</strong><br />For questions or concerns about your VIP account, please contact <a href="mailto:&lt;a href="><span style="text-decoration: underline;"><span style="color: #0066cc;">VIP customer support</span></span></a>.</p> <p><strong>How do I disable my VIP account?</strong><br />Go to your <a href="https://www.imeem.com/vipsettings"><span style="text-decoration: underline;"><span style="color: #800080;">VIP Account Settings</span></span></a> and click the “cancel my VIP service” link.</p> 2009-10-01T09:59:07-07:00 65660 74648 131040 2009-10-01T11:01:43-07:00 3324661